National Debtline

Giving free, impartial and confidential debt advice for over 25 years. We are an independent charity, dedicated to providing free debt advice by phone and online to people across the UK.

Our vision

"Helping people across the UK to tackle their debts and manage their money wisely"

We have a proven track record of giving expert debt advice for over 25 years. We promise:

• to provide expert debt advisers who are supportive and trained to a high standard;

• to stay committed to providing free, impartial and confidential debt advice;

• to talk you through the debt advice options that are right for you;

• to keep all of your personal information confidential; and

• not to pass your details on to any other organisation without your permission.

Our debt advisers 

All National Debtline advisers receive intensive training when they first join the service.

We continue to develop and support our advisers by providing on-going training. National Debtline has a proven track record and has been awarded the Advice Services Alliance 'Advice Quality Standard'.

Our debt advisers are the heart and soul of our service. Their expert knowledge of debt advice has helped millions of people since 1987. Many of them have been with us for over 20 years.

All our debt advisers are dedicated to giving high quality free debt advice to people across the UK.